fj77 Privacy Policy

1 Introduction and Scope

This privacy policy ("Policy") applies to the fj77 platform and all services connected to it. When you visit the fj77 website, create an account, or use any of our services, you are considered to have accepted the terms of this privacy policy.

fj77 is committed to providing a reliable and secure online gaming experience for users in Bangladesh. Protecting your privacy is one of our highest priorities. Before reading the information in this policy, you should know that fj77 never sells your personal information to third parties under any circumstances.

2 What Information We Collect

We may collect various types of information while you use the fj77 platform. This information comes primarily from two sources — what you provide directly and what is collected automatically.

2.1 Information You Provide Directly

• Full name, date of birth, and national ID number (for identity verification)
• Mobile number and email address (for communication and account verification)
• Financial transaction details — bKash, Nagad, Rocket, or bank account information
• Password and security questions set for account security
• Information provided when contacting our support team

2.2 Automatically Collected Information

• IP address, browser type, and operating system details
• Your browsing history and duration on the website
• Device identification information (device ID, model number)
• Information obtained through cookies and similar tracking technologies
• Gaming activity logs — betting history, game preferences, and session information

3 Purpose of Using Your Information

fj77 uses collected information only for lawful and necessary purposes. We never misuse your information and it is not used beyond the purposes described in this policy.

3.1 Account Management and Identity Verification

We use your personal information to register and manage your account, verify your identity, and ensure account security. This is also necessary to prevent fraud and comply with anti-money laundering (AML) laws.

3.2 Service Delivery and Improvement

Collected information is used to personalize your gaming experience, provide relevant bonus offers and promotions, and make technical improvements to our platform.

3.3 Financial Transaction Processing

Financial information is used to complete deposit and withdrawal processes smoothly, ensure transaction security, and generate financial reports.

3.4 Communication and Support

Contact information is used to communicate with you on important matters, provide customer support, and resolve your requests or complaints.

3.5 Legal Compliance

We retain necessary information to comply with applicable laws, regulations, and guidance from regulatory authorities, and may provide it to the relevant authorities when required.

4 Data Storage and Security

fj77 uses the latest technology to ensure the security of your personal information. Our security measures are operated in accordance with international standards.

4.1 Encryption Technology

All information stored and transmitted on the fj77 platform is protected by SSL (Secure Socket Layer) encryption technology. This means third parties cannot intercept or read your information in any way.

4.2 Access Control

Only authorized personnel can access your personal information. Every staff member is bound by a strict confidentiality agreement and receives regular security training.

4.3 Data Retention Period

We retain your information only for as long as it is necessary or legally required. Even after an account is closed, some information may be retained for a set period for legal reasons.

5 Sharing Information with Third Parties

fj77 does not sell your personal information or transfer it to third parties for commercial purposes. However, limited information may be shared with the parties listed below in specific circumstances:

5.1 Payment Processors

Necessary information is shared to complete transactions with payment service providers such as bKash, Nagad, Rocket, and bank transfers. These service providers also follow strict privacy policies.

5.2 Game Providers

Game providers such as Pragmatic Play, Spribe, JILI, and PG Soft may receive limited technical information necessary for operating games. This information is used solely for the purpose of running game services without interruption.

5.3 Legal Authorities

Information may be provided to competent courts, investigating agencies, or as required by legal obligations in compliance with applicable law. In such cases, fj77 will make every effort to notify you in advance, unless prevented by law.

5.4 Technology Partners

Website hosting, cybersecurity, and technology service providers may process information to a limited extent. Strict data processing agreements are in place with all such partners.

6 Cookies Policy

Cookies are used on the fj77 website to improve your browsing experience and ensure the functionality of the platform.

6.1 Essential Cookies

These cookies are essential for the basic functioning of the website. They are used to maintain login sessions, ensure security, and remember your preferences. These cookies cannot be disabled.

6.2 Functionality Cookies

These cookies are used for your language preferences, game settings, and personalized experience. You can manage these cookies through your browser settings.

6.3 Analytics Cookies

These cookies are used to collect anonymous statistics for analyzing and improving website usage. It is not possible to identify you personally from this information.

7 Your Rights

As a fj77 user, you have several important rights regarding your personal information. We respect these rights and help you exercise them through appropriate steps.

7.1 Right to Access

You have the right to know what kind of information we store about you. You can request a copy of your information from our support team at any time.

7.2 Right to Rectification

If any information stored about you is incorrect or incomplete, you have the right to request its correction. This change can be made through account settings or via support.

7.3 Right to Erasure

In certain circumstances, you have the right to request deletion of your personal information. However, some information must be retained for a set period due to legal obligations.

7.4 Right to Object to Processing

You have the right to object to the use of your information for marketing purposes. You can opt out of marketing communications at any time.

7.5 How to Exercise Your Rights

To exercise any of the above rights, contact us through our 24/7 live chat support or by email at [email protected]. We will generally respond to your request within 30 business days.

8 Protection of Minors' Information

fj77 strictly does not provide services to anyone under the age of 21. Our platform is for individuals aged 21 and above only. Age is verified during the registration process and we do not knowingly collect any information from anyone under 21.

If you are aware that a minor has opened an account on our platform, please notify us immediately at [email protected]. In such cases, we will close the account and delete the collected information.

9 International Data Transfers

fj77's servers and data processing systems are operated in accordance with international standards. Where necessary, your information may be transferred to servers located in various countries.

For data transfers, we ensure that adequate data protection measures are in place in the destination country or with the service provider. We only work with service providers who follow international data protection standards.

10 Policy Changes and Updates

fj77 reserves the right to change, amend, or update this privacy policy at any time. If significant changes are made to the policy, we will notify you via a notice on the website.

Continued use of the platform after changes will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly. The current version of this policy will always be available at fj77.lat/privacy-policy.

11 Applicable Law and Jurisdiction

This privacy policy and any matters relating to your personal information will be governed by applicable law. If any dispute arises with fj77, an attempt will first be made to resolve it through discussion.

fj77 is committed to always treating its users fairly and transparently. You are requested to contact us directly to raise any complaints or concerns.